Service support without restrictions! We are there for you (more than ever)!
Dear customers, Dear business partners, Dear JEOL friends,
The corona crisis has given us a firm grip, in business and private perspective. "Trust," "caution," and "belief," are the keywords in today’s time. We would like to ensure all three are strongly adhered to.
TRUST in our unrestricted service when it comes to orders, user questions and maintenance etc., this is something you can really rely on. Trust in us – we are there for you! In case of urgent matters we have even enlarged our service: With the expansion of our online conference rooms as well as the number of licenses for screen sharings, we are able to process your requests remotely and thus react even faster to your support enquiries.
Remote working at JEOL Germany
Corona research will not be affected by changes to our working model.
At JEOL Germany, we are doing our utmost to responsibly slow down the spread of the coronavirus (SARS-CoV2) pandemic in Europe. Thus, we will cancel all of our professional training courses at our JEOL Academy until May 31st, 2020. However, we will continue to monitor the situation very carefully and if necessary, postpone again to a later date.
To protect the safety of our employees as the coronavirus outbreak continues to spread, JEOL has asked the majority of employees to work from home effective immediately. Nevertheless, we will maintain all important service activities on our JEOL electron microscopes and carry out installations in laboratories according to schedule whilst still observing the necessary hygiene measures to enable us to significantly contribute to the fastest possible research solutions for the novel coronavirus. It is important that operation at Freising (JEOL Germany head quarter) continue, but with adjusted working time models and in adherence to special precautionary measures.
JEOL - Solutions for Innovation
As the biggest global supplier of electron-optical and analytical systems, JEOL has been your experienced partner for innovative research and development for over 60 years. JEOL’s professional expertise accompanies you from sales, through training and application to service. Products and services at the highest level - tailor-made for individual requirements.
Open up the numerous possibilities and application areas of JEOL systems for your company objectives too. A future-oriented investment that is worthwhile.
