Services & Support
Services & Support
Services & Support

An overview of the JEOL services

Technical Consulting and Sales
Analytical Services
JEOL Academy
JEOL Seminars and Workshops
Exhibitions and Events
Customer Support

Technical Consulting and Sales

JEOL offers you complete system solutions, adapted to your individual needs and targets. We provide you with a comprehensive professional consulting during the whole process, ranging from a needs analysis to the configuration and final installation of the JEOL system. We want to work towards your utmost satisfaction, therefore our service and sales team will assist you at any time with any questions or problems. Please speak to us. We look forward to you contacting us.

Contact Sales:

JEOL (Germany) GmbH supports customers in Germany, Liechtenstein, Austria, Denmark and the Baltic Countries.
Contact Sales:
Phone: +49 8161 9845-308
E-mail: slsjld

JEOL (Germany) GmbH supports customers in Switzerland.

Contact Sales:
Phone: +41 4428 3612-4
E-mail: slsjlch

JEOL (Nordic) AB supports customers in Finland, Greenland, Iceland, Norway and Sweden.
Contact Sales:
Phone: +46 828 2800
E-mail: slsjls

JEOL Technical Consulting and Sales
JEOL Technical Consulting and Sales
JEOL Technical Consulting and Sales
JEOL Technical Consulting and Sales

Contact Form

We are happy to answer your questions at no charge and free of obligation and can offer consulting on upcoming projects. Please use the following contact form (* = mandatory field) for your questions.
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JEOL Analytical Services

JEOL offers the highest level of services for microscopy, analytics and preparation.

We are the right point of contact if you need support for your own R&D projects, whether quality assurance must accompany the production process, or for the processing of claims and complaints. Whether in-house capacity bottlenecks need to be intercepted or special questions require a different microscopy method, a higher resolution, a better detection limit or an alternative preparation technique, we are there for you. In collaboration with you, we develop a concept to use the technology that best suits your problem. With our expertise, we ensure that the analyses are carried out on schedule and that the results are interpreted correctly.

Cross section of sintered material
Cross section of sintered material

The JEOL Academy

Modern analytical systems are offering increasingly more possibilities and becoming increasingly complex. There is also a need for a comprehensive and targeted knowledge transfer.

To meet this demand, we offer all our current and prospective customers access to the JEOL Academy in our customer and application center in Freising near Munich. Here you will find the technical possibilities of the JEOL products, as well as tips and tricks for the professional implementation of their applications. Experienced application specialists provide in-depth knowledge from a wide range of research and development projects. In terms of content, our training courses are specifically tailored to the needs of the participants.

Most of our workshops and trainings are only available in German language.
Please contact us if you have questions about specific trainings and seminars.

JEOL Academy
JEOL Academy

The JEOL Seminars and Workshops

In addition to the JEOL Academy, we offer further different information and training opportunities.

For example, with our free seminar offerings on changing focus topics, you create the basis to discover valuable competitive advantages. Convince yourself at the mostly one-day events of the numerous potential applications for the wide range of JEOL products.

Most of our seminars are only available in German language.
Please contact us if you have questions about specific seminars.

JEOL Seminars and Workshops
JEOL Seminars and Workshops

Exhibitions and Events

We also regularly exhibit at various national and international fairs and present our news and product highlights. This hereby underlines our commitment to being one of the world's leading manufacturers of electron-optical devices, analytical instruments and sample preparation devices. Experience JEOL products live and get to know us personally. We are looking forward to your visit.

Exhibitions and Events
Exhibitions and Events

Customer Support

As a leading manufacturer of electron-optical devices, analytical instruments and sample preparation equipment, the satisfaction of our customers comes first! Professional maintenance combined with perfectly trained personnel is your guarantor for maximum performance, long-term smooth operations and a consistent cost-benefit ratio. If technical problems occur or a repair is necessary, we will do everything possible to correct the error as quickly as possible.

To ensure the value and full performance of your JEOL device, we offer you comprehensive services. Our Services Team would be happy to explain the exact scope of our BASIC, COMFORT and ADVANCED service packages to you. Service packages for your individual needs are also possible.

Contact Customer Support:

Tel.: +49 8161 9845 211 · E-mail: srvcjld

Customer Support
Customer Support
Customer Support
Customer Support
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